Bedford College recently experienced a devastating flood within their art department, which caused severe damage to their workshop, including extensive damage to all of their machinery. The college turned to Axminster Tools to create a brand new, state-of-the-art workshop to benefit their students and guarantee professional results.
Providing quality products for future generations
Here at Axminster Tools, it is important to us that we provide a great service that our customers can rely on and recommend. By offering high quality products, we want to encourage future generations within the woodworking industry and ensure that the products that they use inspire them both now and in the years to come.
Bedford College has used Axminster Tools for several years to purchase their tool supplies, and the students and teachers have always had positive feedback to share.
We are always looking for quality in the product and a good price point. Both of these are always provided by Axminster at all times. Another key element that makes Axminster a fantastic supplier is their customer service and friendly nature. We feel confident to be able to contact them with any queries and they are always happy to speak with us to help with any of our needs.
Due to the positive experiences that Bedford College have experienced in the past, it seemed only natural that they turned to Axminster Tools to help resolve their crisis.
Bedford College’s Axminster experience
Alex, one of Axminster’s Technical Consultants, headed up the project and visited Bedford College to organise a totally new, fresh redesign of the workshop.
Alex provided excellent professional advice with equally friendly customer service. He went above and beyond our expectations and helped us redesign the layout of the workshop. Whilst also offering advice to the safety elements abiding to the legislations that education requires in their day-to-day use.
During the process, the first national lockdown was implemented, meaning the installation process had to be postponed. However, that didn’t mean that Axminster’s first-class service had to stop. “Alex and Karl Moore (An engineer from Axminster’s partner company, Aries Machine Services) were continually on call to help us get things set up and ready for the beginning of our academic year.”
We share your passion
Here at Axminster Tools, we pride ourselves on providing a first-class service, with our customers knowing that they can turn to us for any advice or direction. We share your passion and care about getting the best results for our customer, and it’s this that drives us to help our customers in any way possible.
The short working relationship between the college, myself and Axminster was brilliant from the beginning. Their team and staff have been super friendly and each opportunity we have to meet always leaves us with a smile on our face.
We asked the staff at Bedford College how the new workshop compared to the previous and how they believe it will improve students’ learning experience…
There is no comparison to how we were previously working. The new machines will hands down be more of a joy to use and only better the experience for all that use them. Overall, it has been a pleasure to work with the company and we would highly recommend them.
Whilst working together on this project, we took the opportunity to ask Bedford College which products are their workshop favourites.
One of our particular favourites is the disc sander which, when combined with their long-lasting sanding papers, makes quick work of cleaning up any burrs from saw cuts to a high-end finish.
We have recently had a new table saw installed by Axminster which is excellent! Both myself and staff have only had the pleasure of using it a few times since it was installed. The feedback and reactions to how smoothly it operates has been excellent. Where we would previously struggle to cut large pieces of MDF, we now glide through cuts at quick speed whilst reassured with high-end safety features and quality build.
Trust us to help you plan, buy and install
Offering advice, workshop planning, product demonstrations, after sales support and much more. Axminster provides a comprehensive guarantee on our own branded machinery, which covers all parts and labour for the first three years. We have the knowledge and insight to ensure that you are achieving the best results.
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Get in touch
To arrange a visit with your regional Technical Consultant phone 03332 406406, email firstname.lastname@example.org or complete this form. Find out more about our Business Services team at axminstertools.com/education